Safe Gaming

1xbt Responsible Gaming — Keep it fun, keep it in control

1xbt believes gaming should be a source of entertainment — not stress or addiction. Through responsible gaming, you can set your own limits, put family and work first, and enjoy yourself in a healthy way.

18+
Age Restriction
24/7
Support
6
Protection tools
Instant
Self-exclusion

Do you need help?

If you feel your gaming is getting out of control, take action now.

Set limits on your account Learn more

What is Responsible Gaming and why does it matter?

Online gaming has become a popular form of entertainment for millions of people in Bangladesh. 1xbt offers slots, Sports Betting, bingo, and many more exciting games. But like any form of entertainment, gaming requires moderation and awareness.

Responsible Gaming isn't just about playing less — it's about deciding for yourself how much time and money you spend, and sticking to that decision. 1xbt is committed to supporting you every step of the way, with all the tools and assistance you need.

Research shows that players who consciously follow a budget and time limits enjoy gaming far more and face significantly lower risk of financial or psychological harm. 1xbt's responsible gaming policy was built with exactly that goal in mind.

1xbt's core belief is simple: gaming should be fun — not a problem. We want you to stay in control at all times.

Our Core Principles

1xbt follows a set of core principles in responsible gaming that ensure the protection of every user:

  • Age Verification: No one under the age of 18 may register or play on the 1xbt platform. Age is strictly verified during the KYC process.
  • Transparency: The rules, payout rates, and terms of every game are clearly stated. No hidden traps.
  • User Autonomy: You decide how much you play. 1xbt simply provides the tools to make that decision easier.
  • Proactive Support: If someone is struggling, 1xbt actively reaches out to help — with support, not judgment.
  • Harm Reduction: Our system detects unusual playing patterns and alerts the user when necessary.

Recognize the signs of problem gambling

Many people don't realize when casual gaming turns into a problem. Keep an eye out for the warning signs below:

Caution Warning Signs

If you notice these signs, stop and seek help.

Overspending your budget

You are spending money set aside for savings, bills, or essential expenses on gaming.

Losing track of time

Playing for hours on end, with less time for family or work.

Chasing losses

Betting more in an attempt to recover lost money.

Emotional distress

Feeling restless, irritable, or low when you are unable to play.

Problems with

Gaming is straining your relationships with family or friends.

Hiding behavior

Hiding how much you are playing or spending.

If you identify with more than 2 of the signs above, set up self-exclusion or limits right away and seek professional help.

1xbt's Protection tools

We offer 6 powerful tools to help keep your gaming experience safe.

Set a Deposit Limit

Set in advance how much you will deposit daily, weekly, or monthly. Once a limit is set, any change requires a 24-hour waiting period — to prevent impulsive decisions in the heat of the moment.

Example: 60% of monthly limit used

Session time limit

Set how long you want to play in a single session. When the time is up, the platform will automatically send a warning and end the session if needed.

Example: 48 minutes played within a 2-hour session

Cooling-Off Period

Take a temporary break ranging from 1 day to 6 weeks. You will not be able to log in during this period. Your account will be reactivated automatically once the break ends.

Self-exclusion

Exclude yourself from the platform for anywhere between 6 months and 5 years, or permanently. You will also receive no promotional communications during this period.

Activity History

View your gaming history, win/loss record, and full spending breakdown at any time. Take stock of where you stand.

Minor Protection

Enable PIN protection to prevent children from accessing the account in a family environment. No one under 18 is permitted to use the account.

Of limit setting Details

See at a glance how much protection each tool provides.

Tool Name Duration Impact Adjustable Status
Deposit Limit Daily / Weekly / Monthly Block deposits above a set amount Yes, after 24 hours Active
Session limits Every Session Alerts and logout at a set time Yes, immediately Active
Loss Limit Daily / Weekly / Monthly Stop play after a set loss amount Yes, after 24 hours Active
Cooling-Off 1 day – 6 weeks Temporary account suspension No, automatically expires at the end of the period Active
Self-exclusion 6 months – permanent Full access and promotions suspended No, reviewed at the end of the period Active
Reality Check Every 30 / 60 / 90 minutes Shows time spent and money wagered Yes, immediately Active
How Setting limits want to?

Set up your gaming protection in just a few minutes.

1
Log in to your account

Log in to your 1xbt account and click the profile icon at the top right.

2
Open the "Responsible Gaming" menu

Go to the "Responsible Gaming" option in your account settings.

3
Choose a Tool

Deposit Limit, Session Limit, Cooling-Off, or Self-Exclusion — choose whichever works for you.

4
Set an Amount or Time Limit

Set the limit you want — daily, weekly, or monthly.

5
Confirm

Confirm your limit — it will take effect immediately and a confirmation will be sent to your email.

6
Contact support (if needed)

If you have any issues, reach us via 24/7 live chat. We'll assist you right away.

Reducing a limit takes effect immediately. However, increasing or removing a limit requires a 24-hour waiting period — this is intentional, to prevent decisions made in the heat of the moment.

Yourself Assessment Do it

Ask yourself the questions below. They will help you understand where your gaming habits currently stand.

1 Did you spend more than your set budget last month?
Never Sometimes Often
2 Has a family member or friend ever expressed concern about your gaming?
No Once Frequently
3 Do you bet more to chase losses after a losing streak?
Never Sometimes Often
4 Do you feel anxious or unwell when you are not gaming?
No Sometimes Yes

If you find yourself answering "Often" or "Yes" to more than one question, activate Self-Exclusion or Cooling-Off and seek professional advice.

10 tips for healthy gaming

  • Set a clear budget before you start playing and stick to it.
  • Think of gaming as entertainment, not a source of income.
  • Don't play for more than 1 hour straight — take a break.
  • Never play with borrowed money or funds you cannot afford to lose.
  • Avoid gaming when you are feeling low or under stress.
  • Make time for family and friends a priority.
  • Review your gaming history every month.
  • When you win, resist the urge to keep going — stop at your set limit.
  • Do not play while under the influence of alcohol or substances.
  • If you spot a problem, get help quickly — don't wait.

Support organizations

Gaming addiction is a mental health condition — and it is treatable. If you or someone you know is struggling, the organizations below can help:

  • National Mental Health Helpline (Bangladesh): Kiran Helpline — 16789
  • Gamblers Anonymous: International Peer Support Groups
  • Moner Bondhu (Bangladesh): Online Mental Health Services
  • 1xbt Support: 24/7 live chat — [email protected]

Asking for help is a sign of strength, not weakness. 1xbt is always here for you.

Protection of Minors

1xbt strictly prohibits gaming for anyone under 18. Age is verified at registration and during subsequent KYC checks.

Advice for Families

If you have children or teenagers at home:

  • Enable PIN code protection on your account.
  • Never share your login details with anyone.
  • Use parental control software on your device.
  • Have open conversations with children about online gaming.

If a minor accesses your account, contact support immediately.

Our Legal Commitments

1xbt operates under an international gaming license and complies with all responsible gaming laws and regulations.

What We Ensure

  • All games operate on fair, verifiable algorithms.
  • Minors are not targeted in our advertising.
  • Accounts are reviewed when signs of problematic gaming are detected.
  • All promotional communications are completely paused during self-exclusion.
  • User complaints are resolved within 48 hours.

To read our full terms and conditions Click here

About Responsible Gaming Frequently asked questions

Yes. Once self-exclusion is activated, you can request a withdrawal of your remaining account balance. The support team will process it as quickly as possible.

Yes, setting a deposit limit does not affect your eligibility for promotions and bonuses — as long as you deposit within the limit. Only during self-exclusion are promotional communications paused.

No. You cannot log in during a Cooling-Off period. Once the period ends, your account will be reactivated automatically and you will be notified by email.

Not directly. The account holder must log in personally to set limits. However, if a family member is concerned, they can contact our support team — we'll provide guidance and help take the necessary steps.

No. Once a Self-Exclusion period ends, your account is not reactivated automatically. You must actively contact the support team to request reactivation — and even then, a mandatory 24-hour waiting period applies.

Yes, completely free. All of 1xbt's responsible gaming tools — deposit limits, session limits, cooling-off, and self-exclusion — are available at no cost to any account holder, at any time.

Play Safe, Have Fun!

Enjoy slots, Sports Betting, and bingo on 1xbt the responsible way. Set your limits, stay in control, and keep gaming fun.

Healthy gaming
Fun + Control = The Best Experience
View Platform
বাংলা