Data Protection

1xbt Privacy Policy — Your data is safe with us

Protecting your personal information is our top priority at 1xbt. In this Privacy Policy, we clearly explain what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

This Privacy Policy applies to all services on the 1xbt platform. By using the platform, you agree to this policy.

1 Introduction

1xbt is an international online gaming platform serving Bangladesh and many other countries worldwide. We believe privacy is a fundamental right for every player, which is why our privacy policy is built in line with international data protection standards.

It is important that you read this policy, as it explains what information we hold about you, why we hold it, and what rights you have over your data. The 1xbt Privacy Policy is regularly updated to ensure it remains aligned with applicable laws and industry standards.

This privacy policy has been written in plain English for players in Bangladesh so that every point is clear. We believe transparency is the foundation of trust.

2 What Information Is Collected

1xbt only collects information that is necessary to provide its services. The details are outlined below:

Identity Information

  • Full Name & Date of Birth
  • Email Address & Phone Number
  • Residential Address & Country
  • National ID or Passport Number (for KYC verification)

Financial Information

  • Payment method details (bKash, Nagad, credit card, etc.)
  • Deposit & Withdrawal History
  • Transaction Date & Amount

Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login Times & Platform Usage Patterns
  • Cookie & Tracking Information

Gaming Information

  • Game History & Betting Activity
  • Win & Loss Records
  • Bonus Usage History

1xbt never stores your banking password, full card number, or PIN. Financial information is always kept encrypted.

3 How Information Is Collected

1xbt collects your information through several methods. Each approach is used to improve the quality of service you receive:

How We Collect Data What Information Purpose
Registration Form Name, Email, Phone Account Creation
KYC Verification ID Documents, Photos Identity Verification
Payment Processing Transaction Details Deposits & Withdrawals
Cookies Browsing Behavior Experience Improvement
Support Contact Messages, Complaints Troubleshooting

4 Purpose of Data Use

1xbt uses your information only for specific, legitimate purposes. Any unnecessary or unauthorized use is strictly against our policy:

  • Account Management: To create, verify, and maintain your account.
  • Transaction Processing: To correctly process deposits, withdrawals, and bonuses.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: To analyze and improve the platform's user experience.
  • Legal Obligations: To meet applicable legal and regulatory requirements.
  • Customer Support: To assist with your questions and resolve any issues.
  • Promotional Communications: To send you offers and updates with your consent (you can opt out at any time).

1xbt never sells your information to advertisers or unrelated third parties. This is an absolute commitment on our part.

5 Data Sharing Policy

Your information may be shared with specific parties at 1xbt under limited circumstances and with strict security measures in place:

Authorized Parties

  • Payment Providers: bKash, Nagad, bank — used solely to process transactions.
  • KYC Service Providers: To verify your identity — data is not stored with third parties.
  • Law Enforcement Agencies: When required by legal order or investigation — only where mandatory.
  • Licensing Authority: To demonstrate regulatory compliance.

What We Never Share

  • To Advertisers or Marketing Companies
  • Unrelated third-party businesses
  • Any additional party without your consent

All parties who receive data from 1xbt are bound by strict data protection agreements.

6 Cookie Policy

1xbt uses cookies to improve your experience on the platform. Cookies are small data files stored in your browser.

Cookie Types

  • Essential Cookies: For login sessions and security — the platform cannot function without these.
  • Functionality Cookies: To remember your preferences (language, theme, etc.).
  • Analytics Cookies: To collect platform usage statistics (non-personally identifiable).
  • Marketing Cookies: Only with your consent — to show you relevant offers.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features on the platform.

7 Data Retention Period

1xbt does not retain your data longer than necessary. Retention periods vary depending on the type of information:

While the Account Is Active

Registration details, profile, and gaming history are retained until your account is closed.

Up to 5 years

Financial transaction records — retained even after account closure in compliance with international financial regulations.

Up to 2 years

KYC documents and identity verification data — used to meet regulatory requirements.

Up to 90 days

Log files and technical data — used for cybersecurity and issue monitoring.

Immediate Deletion

Upon your request for correction or deletion — unless a legal obligation requires otherwise.

8 Your Rights

Under the 1xbt Privacy Policy, you have specific rights over your personal data. These rights are upheld in accordance with international data protection standards.

Your Data Rights

You have complete control over your personal information at 1xbt.

Right to Access Information

You can contact support at any time to find out what information 1xbt holds about you. We will provide a full report within 30 days.

Right to Correct Information

If any of your information is incorrect, you can request a correction. Your data will be updated promptly.

Right to Delete Information

After closing your account, you can request to have your data deleted — however, certain information may need to be retained due to legal obligations.

Right to Object to Processing

You can object to marketing communications or specific data processing at any time. Your request will be acted on immediately.

Data Portability

You can request a download of your data in a readable format (CSV or JSON).

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted during any investigation or dispute.

To exercise any of your rights, reach out to our support team. We are required to respond within 30 business days.

9 Security Measures

1xbt has implemented the highest technical and organizational security measures to protect your privacy. Our security framework operates in accordance with international standards.

  • 256-bit SSL Encryption: All your data is encrypted in transit.
  • Two-Factor Authentication (2FA): You can enable 2FA on your account for an additional layer of security.
  • Restricted Access: Only authorized personnel have access to your data.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Data Backup: Your data is backed up on secure servers to prevent loss in the event of an unexpected incident.
  • Unusual Activity Monitoring: The system automatically detects unusual logins or transactions.

If you notice any suspicious activity on your account, contact our support team right away. We will investigate within 24 hours.

10 Policy Changes & Contact

1xbt may update this Privacy Policy from time to time. Any changes will be announced on the platform and the "Last Updated" date at the top of the page will reflect the revision.

For significant changes, a separate notification will be sent to your registered email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

  • Email: [email protected]
  • Support: Platform Live Chat (24/7)
  • Response Time: Usually within 24 hours
Why 1xbt Privacy Trustworthy

We are committed to protecting your data not just in words, but in action.

End-to-End Encryption

Every data transfer is secured with 256-bit SSL encryption. Hackers and third parties will never be able to read it.

Secure KYC Verification

Your ID and photo are stored in encrypted form on secure servers. Once the KYC process is complete, no documents remain with any third party.

No Data Sales

1xbt never sells your personal information to advertising companies or unrelated organizations — this is a core principle we do not compromise on.

Regular Security Audits

Independent security experts regularly audit 1xbt systems. Any vulnerabilities found are fixed immediately.

Your Control

You have full control over what information is shared and what marketing you receive — manage it all from your account settings.

24/7 Support

For any privacy questions or concerns, our support team is available around the clock — day or night.

About Privacy FAQs

No, never. 1xbt never sells your personal information to advertisers or unrelated third parties. Data is shared only with parties necessary for service delivery — such as payment providers — under strict contractual agreements.

You may request deletion of your data after closing your account. However, financial transaction records are required by international law to be retained for up to 5 years. All other information will be deleted as promptly as possible.

Your KYC documents are stored on servers protected with the highest level of encryption. Only authorized verification staff can access them, and only for a limited time. Once verification is complete, no documents remain with any third party.

Yes, at any time. You can unsubscribe from marketing communications via Account Settings or by contacting support. However, important account and security notifications cannot be turned off — they are sent to keep you protected.

Absolutely. Contact the 1xbt support team to request a data export. We will send you all your information in a readable format within 30 days.

Your data is secure — now let's play!

Your privacy is fully protected at 1xbt. Sign up with confidence, make a deposit, and enjoy the thrill of slots, Sports Betting, and bingo.

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